Medicare is currently only paying for an e-visit for physical therapy at this time. This means they will pay for dashboard written communication. I have had many of my patients stuck at home request Telehealth video/audio PT visits. He can provide these easily for those that are at home. Support your PT’s if you can and schedule a visit by simply calling the clinic. We will schedule a 50-60 minutes session allowing you to reduce pain and improve your mobility. For all NonMedicare patients the Governor signed a new law RCW 43.06.220 that all commercial insurances pay at the same reimbursement rate for Telehealth visits as in office visits. This proclamation 20-29 was signed 3/25/20 so many insurance companies are lagging behind on updating benefits. We will bill the commercial companies as they verify benefits to meet the new law for Telehealth visits. In the meantime support your physical therapists and schedule a visit if you can! For those than cannot afford the cash rate, I will be posting videos on Facebook of exercises you can do at home for a variety of different injuries and conditions. Thank you everyone in the community for your continued support!
March 24th, 2020
This letter is to inform all patients and referral sources the steps we are taking at Axis Physical Therapy to protect our patients and the community we serve. We have remained open as an Essential Business providing medical care for patients that are not able to receive physical therapy services by Telehealth alone. We are providing Telehealth care to some patients with evaluation, education, and therapeutic exercise with video conferencing followed by emailed videos of tailored home exercise programs.
All patients requiring office visits, are call-screened, each day before scheduled appointments to make sure they have not come in contact with anyone that has tested positive for COVID 19, have not been sick themselves or around anyone that is sick. We also cancel any patients that are considered higher risk for severe illness. We are also asking clinicians and staff to check their own temperatures and make sure each day that they are not coming to the clinic if they have any symptoms of being sick. We are cleaning ALL surfaces multiple times a day and all equipment is sanitized before and after patient use. We use air filtration with MERV (Minimum Efficiency Reporting Value) 13 for HVAC which purifies the air for particulates as small as bacteria and viruses.
Due to having the entire building for just our patients, we are able to control the traffic in and out of the building. We have extended patient visit times to reduce the total number of people in the clinic at any given time. The pool allows patients to exercise at more than six feet from the physical therapist and the two separate physical therapy gyms allow patients to have appropriate social distancing. Axis Physical Therapy has been a part of the Edmonds community for the last 18 years and would like to offer it’s services in anyway to help during this difficult time.
Jeff Waldron, DPT, OCS, COMT, CEO
As you are probably aware, Governor Inslee issued a “Stay Home. Stay Healthy.” order yesterday. The order exempted “essential workers” from needing to comply with this order. Physical therapists and physical therapist assistants are specifically listed as essential workers in the healthcare workforce. During this crisis, we can offer expertise that not only alleviates acute pain and dysfunction, but can also minimize patient visits to emergency departments and primary care offices, freeing up our medical colleagues and resources for more medically urgent patients.