CANCELLATION & NO-SHOW POLICY:
Cancellation and No‑Show Policy
It is your responsibility to ensure that you arrive on time for all your treatments as outlined and advised by your physical therapist.
Any notice of cancellation received less than 24 hours before scheduled appointment time is a late cancellation. The first cancellation will not result in a charge. The second late cancellation will result in a $150 fee, which you must pay before treatment continues. Upon a third late cancellation, we reserve the right to terminate care from the clinic.
When a no-show occurs, it will result in a $150 fee. If we do not receive a response within 24 hours of the missed appointment, we reserve the right to cancel all future appointments.
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